How Digital City Technology collects, uses, and protects information related to our IT and technology services.
At Digital City Technology, LLC, we treat information you share for managed IT, infrastructure projects, and security engagements as confidential. Credentials, network diagrams, inventories, ticketing details, and business data provided to deliver our services are safeguarded and not sold or rented to unrelated third parties.
To provide IT services, Digital City Technology, LLC may access or process data through tools such as remote monitoring and management platforms, endpoint protection consoles, cloud admin centers (for example Microsoft 365), backup systems, and ticketing systems. Such information is used only to operate, secure, and improve your environment and to report as agreed in your statement of work or service agreement.
Digital City Technology, LLC applies reasonable administrative, technical, and physical safeguards appropriate to the services we deliver, including access controls, encryption where supported, and least-privilege practices for our personnel. Only authorized staff and contractors bound by confidentiality obligations may access client systems as required to perform the services.
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